Pretty picture shared to remind me to focus on the good things and not the bad.
Gah. Some days, people suck. I mean, really suck.
I don’t normally rant about anything related to Blogomania here. Matter of fact, I don’t really rant about Blogomania at all – it is actually fairly smooth 99.998% of the time. People need hosting, I set up their hosting, their sites run.
Back in 2004, there was a problem with the online registration form. Depending on web browsers or on the type of computer people were using, the form broke and they didn’t get sent through to PayPal to pay for their hosting. No problem, we normally set them up, sent them the link, they paid, all was good in the world. A little inconvenience, but we could never duplicate the problem to fix it, and eventually it just stopped happening.
Fast forward to today. A client wrote that he wanted to shut his site down. No problem. Close the account on the server. Go into PayPal to find his payment subscription and make sure it is cancelled. Can’t find it. Write him and ask for the e-mail address, as sometimes PayPal is weird about searches on names. He sends it. Repeat search. Find that he has no payment subscription. Ever. Odd, but look around some more – and discover that he is one of those people that we set up when the form failed.
Problem is, he never got a payment link. So he has been hosted for 17 months without any payment at all for the hosting.
Ugh. I write to him, explain the mistake, point out that it is entirely my fault for not catching it – oh, 16 months ago. Ask him if he would be willing to pay a small, greatly reduced portion of the fee. I offered to take payments. Anything. I considered not writing at all, since I have nothing to hold over him – I can’t suspend his account as it is already closed, and … well, it is my own fault. I was just hoping to maybe make up a small portion of the lost fees.
He wrote back that I offered no proof, he really didn’t see any reason to pay anything. A “better luck next time” sort of response. Uh, hello? The proof is right there in HIS bank statements, or in HIS PayPal account – he hasn’t paid a thing. I can’t log into these things to show him this proof, and I already told him everything I know, down to the date he initially signed up. It wasn’t a ton of money, but still – I guess I just didn’t expect that response. Whatever. Sigh. At least his account is closed and gone.
People. I normally have a lot of faith in the good of mankind, but it has been really rocked tonight. Oh well, karma is a bitch sometimes, and they always say that what goes around comes around.