Categories
Getting Down to Business

Bring Your Clients Sunshine…

The Arctic Circle in the middle of winter gets no sun. So on Day 31 of no sun, Tropicana (the orange juice people) brought them the sun. Check it out. You can’t help but smile when you watch this video because of people’s reactions.

The video made me stop and think about what I can do as a wedding vendor. Tropicana took the time to think about their client’s needs. 31 Days, no sunlight. They need some sun to brighten their lives – even if it is an artificial sun. So they took the needs and addressed them. It made them heros. Do you think that if you lived there and you were walking through the grocery store and saw Tropicana orange juice, you would probably pick it up over another brand? (I’m assuming it would cost a lot – I’m sure it isn’t cheap to buy orange juice in the Arctic Circle.) How about those of us that don’t live somewhere so remote? Will hearing this story make you give Tropicana a try the next time you’re at the grocery store? Simply because they did something cool?

The other interesting thing to notice in this ad is that you don’t see the product at all until the very end, and you see them passing orange juice out to happy people – you assume for free – as they enjoy their sun for a moment. The visual lasts for a second or two, and you’re feeling really great when you see it. Then you see the Tropicana logo, which has thankfully returned to their original logo after last year’s controversy. The whole thing is barely about the product itself. They aren’t selling you on it being yummy orange juice, how delicious it is, the nutrition value. They are just showing you that they went out and did something cool for this small town without sunlight for 31 days.

It is a soft sale. It is warm and fuzzy. It quiets the lizard brain.

Now think about your clients — what are their needs? What is that one problem they might have right now that you can address, even if it isn’t in the realm of what you normally do? How can you, as a wedding vendor, bring your clients sunshine and those pure joyous smiles to their faces? How can you reach out and make the experience of working with you full of joy? What can you do that isn’t selling them on the product, but rather on the experience of working with YOU. Something that makes YOU unique?

Standing out in the crowd is key. There is only one YOU and no one else can duplicate that. Give a unique experience, and you’ll be the buzz for a long time.

Categories
Creative Geek

Why I Blog, And What I Should Blog About…

I couldn’t agree with Tom Peters more in this video. Blogging in the past 9 years has totally changed my life. I still remember a time when I said I blogged and people looked at me with that strange look. Now? I can honestly say I’ve got friends all over the US, Europe and Australia that I know thanks to blogging – some I’ve met in person, some I haven’t, but that doesn’t matter. I don’t discount their friendship based on that. They are my friends just the same.

But my blog has suffered thanks to Twitter (which I’ve claimed before has killed my blog) and because of my work as a wedding photographer. I still have a lot to share that I write about frequently on forums (SWPB, Fast Track Photographer) and on PhotoLoveCat, but I don’t write about here. (I don’t plan to stop writing over there in those places.)

Recently I’ve started wondering why? Why not? Some of it may be of no interest to my older blog readers (like the methodology behind pricing photography) but then again, it might be interesting to many others. I love to read and talk about marketing, branding, pricing … all the things that make a business run. Even a creative business.

I considered writing about these things over on my business blog — but it just seems out of place there. Not that I have anything to hide from my clients – many of them know where this blog is at and if not it is easily found via Google – but just because it doesn’t seem to fit in. Or does it?

As I ramble about business topics, should I post them here? Or over there? I know Big Pink Cookie has nothing to do with marketing & branding and how to run a photography (or creative) business, but seriously, it makes you smile when you say the name out loud. Go ahead and try it. See? Smiling, right? It is my personal brand. It is me. I am it. We are one.

Now tell me what you think?